Do you ship worldwide?
Please contact us, if we do not ship to your country or if you have larger orders, we will give our best to manage this. To find out the exact shipping costs of your favorite product: > Go to products site > click: "price includes tax; shipping costs apply".
Here is a list to the countries we ship:
How high are my shipping costs?
To find out your shipping costs, simply put your item into the --> Bag --> Checkout ---> Enter your Adress ---> Then you will see your shipping costs based on the shipping weight and destination.
Do I get a tracking-number?
Yes you will receive a tracking-number via e-mail.
How many days does your delivery take?
Normally, it takes 3-7 working days via standard shipping. Moreover, it may take 1-2 months to South America (Brazil, Argentina etc.), Africa, and the Russian Federation due to more difficulty of transport and customs issues.
What should I do If I do not receive my package?
Always keep calm, just contact: firstname.lastname@example.org and we try our best to solve your problem as soon as possible.
What happens to my delivery If nobody is at home?
If you are unavailable to accept delivery, the courier will leave a card to let you know that delivery has been attempted. To re-arrange delivery, please follow the instructions on the card.